FAQs

Once your order is placed, you will receive a confirmation email at the address used for the transaction. *If you do not see it, please check your spam folder.

We will send an email notifying you that your order has been placed and another email when your order enters the production phase. Additional order details will also be included, along with the tracking number, shipping company, and a URL where you can track your order.

To request a cancellation, go to your purchase history, find the order you wish to cancel, and click on the cancellation button.

You can cancel any order as long as it is within the allowed time frame.

The order can only be canceled before it is shipped and before our team begins preparing it.

Please note that all our garments are handcrafted and made on demand, so we do not store inventory; instead, orders are sent directly to you.

For this reason, orders that are already in the production phase cannot be canceled. However, if your cancellation request is made beforehand, your order will be canceled, and we will issue a full refund—no questions asked.

Sign up to our newsletter and we will send you the latest news, drops, collabs and more!

Please email us at service@deitydistrict.com and we’ll do our absolute best to get back to you within 2 business days! (most likely shorter).

All of our items come with a care label. We strongly recommend following these instructions.

In every email you receive from us, there will be a link to cancel your subscription, but it will sadden us if you do.

At Deity District, we believe that every garment should be as unique as the individual wearing it. That’s why we operate on a print-on-demand model, meaning each piece is created only when you order it. We don’t stock inventory or overproduce; each garment exists just for you and for a limited time.

For more information, you can visit the following article. Print On Demand